Collection and storage of personal information
We may collect personally-identifying information, including the IP address and other internet service provider related information, when Client:
- Visits the Site.
- Fills a form.
- Subscribes for a newsletter.
- Makes other activities connected to the Innovita Research services.
We may process the following personal data provided by the Client:
- Name and / or Company name.
- Medical records.
- Invoice related information.
We will store the Client’s personal data for the duration of the agreement and limitation period as defined by applicable law or until the consent for direct marketing or other consent-based data processing is revoked.
While Client accesses the Site we may collect certain non-personally-identifying information:
- Browser type.
- Operation system.
- Region of the world.
- Other similar information.
We will not collect any other personal data about you from other sources. In case you think we may have more of your personal data that you provided, you may request our support team firstname.lastname@example.org to provide you with all of your personal data that we have, and request it to be deleted. In such a case you will have to prove your identity.
Use of personal information
We may use the Client’s personal information for:
- Providing services requested by the Client.
- Managing Client’s medical records.
- Providing support and improving customer service.
- Improving our services.
- Sending periodic promotion emails, newsletters and run other Site activities that may be useful for Client.
We may use Client’s email to send Client information, updates, respond to inquiries, questions, promotional material, etc. If the Client participates in a mailing list, the Client may receive company news, updates for related products or services, offerings, etc. The client may choose to unsubscribe from the Site mailing list at any time by using detailed instructions provided in each mailing list email or by contacting us using email email@example.com.
Protection of personal information
We are making our best efforts to implement various technical and organizational measures to protect the Client’s personal information while the Client uses Innovita Research services. We are committed to taking appropriate technical and organizational measures to protect personal data against unauthorized access, unlawful processing, accidental loss or damage, and unauthorized destruction. However, there are no completely secure methods for transmitting, processing and storing digital information and, therefore, we cannot guarantee that information will never be misused. The client must also ensure the appropriate technical and organizational measures to ensure data protection and compliance with applicable data protection law on his side.
To take advantage of the right to be forgotten Client must contact us with a request to delete his or her personal data from our servers. Upon such a request, we will erase all personal data the Client has provided to us.
Client, having any questions or complaints regarding the Client’s personal data processing, can contact our Data Protection Officer directly via email firstname.lastname@example.org.
Principles for processing personal data
We respect the privacy rights and interests of each Client. Innovita Research and its affiliated entities will abide by the following principles when processing personal data:
- Personal data will be processed lawfully, fairly and in a transparent manner in relation to the data subject.
- Personal data will be collected for specified, explicit and legitimate purposes and will be processed for in accordance with those purposes.
- Personal data collected will be limited to what is necessary to provide requested services.
- Personal data will be accurate and, where necessary, kept up to date.
- Personal data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
- Personal data will be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
Any Client may inquire about the nature of his or her personal data stored or processed by Innovita Research and its affiliated entities. All such requests for access may be made by contacting us by email at email@example.com.
If any personal data is inaccurate or incomplete, the Client may request to correct the data. It is the Client’s sole responsibility to provide us with accurate personal data about him or her and to inform of any changes.
If Client demonstrates that the purpose for which the data is being processed is no longer legal or appropriate, the data will be deleted, unless the law requires otherwise.
If the Client’s personal data processing for a particular purpose is based on his/her consent, then the Client has the right to revoke his/her consent for such processing at any time and we will stop the processing of his/her personal data for such purpose immediately. The Client has the right to request and get his/her personal data processed by us in a computer-readable format.
We will respond free of charge to Clients’ requests regarding their personal data processing without undue delay at the latest within one month. We may reject such a request if they will be considered unfounded or excessive, in which case we will provide rejection arguments.
Sharing of personal information
Additionally, personal data transfer may be carried out only if applicable legal requirements are met and as long as the receiving entity ensures compliance with the GDPR for the transfer and any subsequent processing. Any transfer of personal data to data recipients in third countries outside the European Union or European Economic Area or to international organizations will be done strictly in accordance with the applicable GDPR requirements and will be based either on standard contractual clauses approved by the European Commission or other competent bodies or on other tools/arrangements/permits which authorize such transfer.
We may disclose certain personal data in response to lawful requests by legal authorities or in order to protect our legal rights, or in an emergency where the health or security of a person is threatened.
We may use an individual’s contact information to offer our products and services without his or her prior consent for direct marketing if he or she is our current or former client. In other cases, we will not use an individual’s personal data to offer him or her our software products and services unless prior consent has been granted by the individual. We will ensure that any individual can easily opt-out from receiving such marketing communications.
Web marketing and visitors’ analytics
Client’s acceptance of these terms
Contact us using email firstname.lastname@example.org.